The mission of the town council is to provide high quality living environment for the HDB residents in Tanjong Pagar Town.
This has been our driving force behind all our estate management and maintenance efforts.
I am writing on behalf of my mum, Mdm Lee, who has breathing difficulty.
She would like to express her thanks to Ms Rose for changing the rectangle incense burner to the drum burner and Ms Jessie for removing the extra burner.
Both staff attended to her feedback immediately as the incense burner causes smoke and ashes to enter into her unit causing breathing problems.
We really appreciate your staff understanding and swift response in attending to this matter.
Resident of 80 Strathmore Avenue
1 September 2022
I am writing to express my appreciation for the quick responses by Darren to coordinate the disposal of my furniture on 3 occasions 26/4, 20/6 & the latest on 30/8.
Once again thank you Darren & team from Maint-Kleen. Keep up the good work!
1 August 2022
I wish to express my gratitude to Ms Jessie, Mr Chan and Mr Samy for helping me to settle the choked sink at my dad’s house.
I tried to called many plumbers, but no one could come down till the next working day. I called the town council and Ms Jessie attended my call. She told me she will sent someone within 2 hours.
Within 20 minutes, Mr Samy came to fix the plumbing. Mr Chan also called to check up if anyone has turned up.
I really appreciated the town council and their staff for the support rendered to me. Once again thank you very much.
2 August 2022
I recently reported a case to the town council.
The complaint was handle promptly and efficiently by the Town Council's staff Mr Vellu and Ms Susan.
It is very heartening to see fellow comrades of our nation handling domestic issues with speed and efficaciousness.
My sincere thanks once again to the staff of TPTC.
2 August 2022
Many thanks for your prompt action following my call for assistance.
Please convey my heartfelt appreciation to Ms Jing Min for her effort in ensuring there is improvement on my current situation.
4 August 2022
Thank you Ms Julianna,
I appreciate the fast response and action taken. My baby and me thank you for the sleep and rest we can now have in the day!
16 August 2022
I would like to give my sincerest thanks to Tanjong Pagar Town Council staff for their prompt assistance in attending to my leaking pipe issue. From the plumbing team to the customer service officer. They managed to resolved the problem within a day, even though it was the weekend.
Kong Chuan Lilian
24 August 2022
Appreciate your services, and thank your cleaner. He has clean the lift and the lift landing, because now lift B is upgrading.
Please tell them good job! Keep it up!
22 September 2022
Kudos to Lai leng for her patience, kindness and attentiveness in addressing the issue I raised.
24 September 2022
I would like to extend my compliments to Faizal, Hafiz and Saadon from the service crew. I gave a call to EMSU hotline about a leak in the pipe outside my house and they came down to take a look.
Although fixing of the leak does not come under their purview of the PUB pipe, they were kind enough to fix it. They also advised us on the usage of the pipe, and ensured our water supply was not interrupted before they left.
I was overall impressed with their sense of professionalism especially when they went the extra mile
4 October 2022
I sincerely wish to extend my appreciation for your cleaners effort. Job well done and a clean environment is always important for us to sit and enjoy our meal. I sincerely hope the cleanliness will be maintained.
5 October 2022
Mr Khairul Borhan has been very helpful and efficient in helping with our needs. His approach has been thoughtful and we are extremely appreciative of the work that he do.
11 October 2022
Many thanks to you and your team for all the recent upgrading works (paint works/pavements works/staircase works/tiling works) around this area of Blks 10 ~ 13 Holland Ave/Drive. The pavement and stair upgrades are going to be really helpful for the elder people staying around here on rainy days. Really appreciate it as a resident in Buona Vista.