Dear Sir

I used to being giving “negative” feedback on the town council’s upkeep of the cleanliness of the common areas below my block.

This time around,I must applaud you for deploying two lady cleaners to carry out this task.

I noticed that they are meticulous in the course of their work and appreciate them for their hard work.

Please convey my sincere thanks and regards to both of them.

I hope their efforts are not gone unnoticed.

– KW Cheong

Dear Sir/Madam

I am writing to express my sincere thanks to Ms Salnah and Mr David Quek for their prompt response to my enquiry on the status of the upgrading of carpark lift at Blk 10 Cantonment Close.

Ms Salnah answered when I called your hotline this morning and she said she will ask Mr David to return my call soon. But she went the extra mile to call HDB to check on the status of the repair. and returned my call to give me a reply almost immediately. Please convey my thanks to her for her prompt and efficient service.

Mr David Quek too attended to my request very promptly today and I am always grateful to Mr David for his great assistance. I have dealt with Mr David many times before as coincidentally he is also the person in charge of our Block 12 which my family and I reside. Mr David has on numerous occasions attended to our feedbacks very efficiently in a timely and professional manner. With Mr David taking care of our block, it has been much more pleasant living in this estate. I would like to put on records my heartfelt appreciation to Mr David for his prompt actions and kind assistance

– Irene Lee