Dear Sir/Madam

Many thanks to you and your team for all the recent upgrading works (paint works/pavements works/staircase works/tiling works) around this area of Blks 10 ~ 13 Holland Ave/Dr. The pavement and stair upgrades are going to be really helpful for the elder people staying around here on rainy days.

Really appreciate it as a resident in Buona Vista. Thanks you and your team.

– Andy

Dear Sir/Madam

I sincerely wish to extend my appreciation for your cleaners effort. Job well done and a clean environment is always important for us to sit and enjoy our meal. I sincerely hope the cleanliness will be maintained.
Thank you

– Henry Lim

Dear Sir/Madam

I would like to extend my compliments to Mr Khairul Borhan, who has been very helpful and efficient in helping with our needs. His approach has been thoughtful and we are extremely appreciative of the work that he do.

Thank you.

– Kenneth Cheong

Dear Sir/Madam

I would like to extend my compliments to Faizal, Hafiz and Saadon from the service crew. I gave a call to EMSU hotline about a leak in the pipe outside my house and they came down to take a look.

Although fixing of the leak does not come under their purview of the PUB pipe, they were kind enough to fix it. They also advised us on the usage of the pipe, and ensured our water supply was not interrupted before they left.

I was overall impressed with their sense of professionalism especially when they went the extra mile.

– Mahejwari

Dear Sir/Madam

I want to say Kudos! to Lai leng for her patience, kindness and attentiveness in addressing the issue I raised.

– Ms Tan

Dear Sir/Madam

I am writing to express my appreciation for the quick responses by Mr Darren.

Darren helped coordinate the disposal of my furniture on 3 occasions in April, June and August.

Once again thank you Darren & team from Maint-Kleen. Keep up the good work!

– Resident of 80 Strathmore Avenue

Dear Sir/Madam

Many thanks for your prompt action following my call for assistance.

Please convey my heartfelt appreciation to Ms Jing Min for her effort ensuring there is
improvement on my current situation.

Thank you again,

– Clara

Dear Ms Julianna

I appreciate the fast response and action taken. My baby and me thank you for the sleep and rest we can now have in the day!


– Kaela

Dear Sir/ Madam

I would like to give my sincerest thanks to Tanjong Pagar Town Council staff for their prompt assistance in attending to my leaking pipe issue. From the plumbing team to the customer service officer. They managed to resolved the problem within a day, even though it was the weekend.

My heartfelt gratitude for their prompt assistance in following up and especially to the CSO for following up. Regretful that I didn’t managed to get the names of the plumbing team and the CSO so that I could properly thank them.

Please convey my sincerest thanks to them!

– Nurul

Dear Sir/Madam

Appreciate your services, and thank your cleaner. He has clean the lift and the lift landing, because now lift B is upgrading.

– Kong Chuan Lilian

Dear Sir/Madam

I am writing on behalf of my mum, Mdm Lee, who has breathing difficulty.

Whenever she breathe in smoke from the incense burner, as we live on the 2nd floor, the smoke will linger in the flat for the whole day.

She would like to express her thanks to Ms Rose for changing the rectangle incense burner to the drum burner during the Qing Ming Festival.

She would also like to express her thanks to Ms Jessie for removing the two extra rectangle burner. Both staff attended to her feedback immediately as the rectangle incense burner causes smoke and ashes to go into her unit causing breathing problems to our family members staying in the flat.

We really appreciate your staff understanding and swift response in attending to this matter.


On behalf of my mum, Mdm Lee

– Jasmine

Dear Sir/Madam

I wish to express my gratitude to Ms Jessie, Mr Chan and Mr Samy for helping me to settle the choked sink at my dad’s house.

Last Friday I tried to called many plumbers to fix the issue but no one can turn up on the very day. I called the town council to check if they have anyone who is able to assist me and Ms Jessie attended my call. She told me she will sent someone within 2 hours.

Less than 20 minutes later, Mr Samy came. He was very professional and fixed the problem in 30 minutes. Mr Chan also called to check up if anyone has turned up.

I really appreciated the town council and their staff for the support rendered to me. Once again thank you very much.


– Lily Soh

Dear Sir/Madam

I recently reported a case to the town council, where I was having issues with my neighbour who were hanging their wet laundry.

The complaint was handle promptly and efficiently by the Town Council’s staff Mr Vellu and Ms Susan. I am a grassroots leader myself for over 20 years and it is very heartening to see fellow comrades of our nation handling domestic issues with speed and efficaciousness.

My sincere thanks once again to the staff of TPTC.

Warm Regards,

– R. Balasubramaniam